Help centre
Frequently asked
questions.
Everything you need to know about 940x — from your first order to running a full fleet.
Getting started
Cargo senders
Agents & walk-in
Business accounts (B2B)
Fleet owners
Payments
Safety & trust
Still have a question?
Our support team knows Kenyan freight. We give real answers, not templates.
Live chat
Chat with our support team directly inside the app. Available 7am – 10pm EAT daily.
Open chat →Email support
For complex queries, document requests, or disputes. We respond within 4 business hours.
Send email →Phone & WhatsApp
Fleet Pro and Enterprise customers. Our fleet ops team is reachable Mon–Sat, 8am–6pm.
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